Barbie
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Why do my KEEN shoes have a rubber smell?
The smell is from a primer used during production. It is non-toxic and perfectly safe, but if the rubber smell isn't going away and bothers you, some fans have shared they have masked the smell wit...
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Can I return a gift card?
Our gift cards are non-refundable, but they are transferrable.
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III. TARGETED ADVERTISING AND ANALYTICS
We engage others to provide analytics, serve advertisements, and perform related services across the web. These entities may use cookies, web beacons, device identifiers, and other technologies to ...
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Auditing
KEEN operates under a Code of Conduct that is issued to each Tier 1 supplier and major Tier 2 supplier and must be posted on the production floor in the local language. KEEN conducts routine visits...
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How long do cookies last for?
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are “session cookies.” These cookies exist only while your browser is open and are deleted automatic...
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Who is eligible to join The KEEN Corps Rewards Program?
All KEEN fans, except KEEN Pros and KEEN employees, are eligible to join.
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What size shoe should I buy?
After you have measured your foot, here are some tips for finding the right fit:- Your left and right feet may differ in length or width. Be sure to measure and try shoes on both feet, and always...
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Who can use Shop Pay Installments?
You can use Shop Pay Installments if you: - Are a U.S resident or Canadian resident - 18 years of age or older - Have a U.S. or Canadian phone number that can receive texts - Have a working email ...
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Can you wear KEEN sandals in the water?
Many of our sandals, including our iconic Newport sandal, are hybrid trail/water sandals that can be worn in and around water. These styles feature water-friendly webbing, traction for slippery sur...
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Where is KEEN footwear made?
Many KEEN shoes are built in one of our own KEEN factories in Kentucky, Dominican Republic, or Thailand. We're one of the few remaining global shoe manufacturers that own their factories. Not only ...