Barbie
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Activity overview
Latest activity by Barbie-
Barbie created an article,
When will my gift card be delivered to the requested email?
Gift cards are typically delivered within 48 hours of placing your order. Please check the requested email address, including the spam or junk folder. If you haven’t received it after 48 hours, fee...
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Barbie created an article,
Does KEEN offer a takeback program?
KEEN is building a takeback and resale program right now! Please check back to see if our RE.KEEN platform is live and accepting product from your region. In the meantime, we recommend checking wit...
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Barbie created an article,
How can I recycle my KEEN shoes?
Footwear cannot be recycled via traditional curbside recycling services. If you are done with your KEEN shoes, and they are still in good shape, we recommend checking with your local donation cente...
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Barbie created an article,
I have a bigger repair need that is not covered in this section, what should I do?
For bigger repairs, it’s often best to consult your local cobbler. They have the expertise to assess damage and provide high-quality repairs. Choosing a cobbler is cost-effective and sustainable as...
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Barbie created an article,
The webbing on my shoes is fraying, can this be fixed?
Through normal wear and tear, synthetic webbing can occasionally start to fray at the end. This can be quickly remedied with the following steps. 1) Trim back the webbing slightly to remove the fra...
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Barbie created an article,
My shoes have loose threads, what should I do?
Dealing with loose threads on your shoes can help maintain their appearance and prevent further damage. Here are some effective ways to handle loose threads. 1) Trim the loose threads 2) Use a smal...
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Barbie created an article,
The fabric on my shoes is pilling, how can I fix this?
* Fabric Shaver: A fabric shaver or razor can remove the pills by gently gliding the blade over the affected area. * Pumice Stone: A pumice stone can be a great way to lightly buff away pills. * Wa...
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Barbie created an article,
How can I fix damaged hook and loop closure on my kid's shoes?
* Clean the closure: Use a soft brush or an old toothbrush to gently brush away dirt or lint that may be preventing the closure from sticking properly. If it is particularly dirty you can rinse it ...
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Barbie created an article,
What can I do about leather color transfer?
Leather color transfer can happen when your shoes are new or when they get wet from sweat or water. Making sure you keep your KEEN shoes dry and conditioning the leather can help reduce the potenti...
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Barbie created an article,
My KEEN shoes are squeaking, what do I do?
Sometimes, the insole will rub on the bottom of the shoe and make a squeaky noise. To fix this, we recommend removing the insole, choosing one of the following options, and reinserting the original...