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  1. KEEN Footwear
  2. Use and Care

Use and Care

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  • How do I wash my KEEN Sandals?
  • What can I do about shoe odor?
  • Why do my KEEN shoes have a rubber smell?
  • I just bought KEEN waterproof shoes; do they need extra protection?
  • How do I care for my KEEN waterproof boots and shoes?
  • How do I care for my KEEN leather boots, shoes, or sandals?
  • How do I care for my KEEN suede boots, shoes, or sandals?
  • How do I care for my KEEN shoes made from synthetic materials?
  • How do I care for my KEEN shoes made from wool or canvas?
  • How do I care for my KEEN insoles?
  • What do I do if my leather KEEN shoes are scuffed?
  • How do I replace the bungee laces on my KEEN sandals?
  • Do you offer replacement insoles?
  • I’ve experienced delamination (the outsole separating from the upper), what do I do?
  • Do you offer lace and bungee replacements?
  • My KEEN shoes are squeaking, what do I do?
  • What can I do about leather color transfer?
  • How can I fix damaged hook and loop closure on my kid's shoes?
  • The fabric on my shoes is pilling, how can I fix this?
  • My shoes have loose threads, what should I do?
  • The webbing on my shoes is fraying, can this be fixed?
  • I have a bigger repair need that is not covered in this section, what should I do?
  • How can I recycle my KEEN shoes?