If you find a website, online store, or social media advertisement that you suspect is selling or promoting counterfeit KEEN products, send us an email at legal@fuerstgroup.com and include the web address and a description of how you found the site.
Unfortunately, if you have purchased a counterfeit product, KEEN is not able to reimburse you or exchange the fake goods for authentic KEEN products. But you do have recourse. Report the purchase to your bank or credit card provider and let them know you are a victim of counterfeit fraud.
From all of us at KEEN, thank you for your help and support.
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