Customers Located Outside of the U.S.: Our prices include VAT/sales tax. However, if the rate of VAT/sales tax changes between the date of the Order and the date of delivery or performance, we will adjust the rate of VAT/sales tax that you pay, unless you have already paid for the Order in full before the change in the rate of VAT/sales tax takes effect.
We will pass on changes in the rate of VAT. If the rate of VAT/sales tax changes between your order date and the date we supply your Order, we will adjust the rate of VAT/sales tax that you pay, unless you have already paid for the product in full before the change in the rate of VAT/sales tax takes effect.
Customers Located in the U.S.: We will collect applicable sales tax on Orders shipped to the states for which we determine we have a duty to collect sales tax. If an item is subject to sales tax, you agree that the amount of taxes shown at checkout may be adjusted. Several factors may cause this, such as variances between processor programs and changes in tax rates.
What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we reserve the right to reject the order, or we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you as part of your Order.
You will not be charged for your order before we dispatch your order. Our accepted methods of payment will be shown on the order page during the order process. Please be aware that accepted payment methods may vary country by country and are subject to review and removal by our third party partners. Unless you have purchased customized or personalized products, we will not charge your credit or debit card until we dispatch the products to you. We also reserve the right to instead charge part of the payment upon dispatch and then the balance of the payment upon or after delivery. We will charge you for customized or personalized products following acceptance of your Order (see section "How we will accept your order" above). By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third party payment processor) to charge your payment method for the total amount of your Order (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your Order. In the event you want to change or update payment information associated with your account, you can do so by logging into your account and editing your payment information.
Shipping and handling. You agree to pay any shipping and handling charges shown at the time you place your Order. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase.
We use a third-party to process our payment. We currently use the following third-party payment providers to provide secure payment services in relation to any transactions entered into using our online checkout depending on which website you are purchasing from:
• Apple Pay;
• Shop pay;
• Klarna;
• Ingenico;
• PayPal;
• GMO;
• COD
These payment providers may change over time, however.
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