DATA RETENTION

We store personal data associated with your account for as long as your account remains active. If you close your account, we may retain some information about you and your purchases where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements). We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.

Your Privacy Rights

You have the right to opt out of sharing and sales at any time by clicking here. You can also opt out of certain targeted advertising, sharing and sales by visiting our Websites with a legally-recognized universal choice signal enabled (such as the Global Privacy Control). You may need to renew your opt-out choice if you use a different browser or device to access our Websites. Please see the Your Privacy Rights and Choices section above for more information about the privacy rights you have as a California resident, how to exercise your rights, and how we will verify your requests.

 

If you are submitting a rights request as an authorized agent, you are required to submit proof of

your authorization to make the request, such as a valid power of attorney or proof that you have

signed permission from the individual who is the subject of the request. Please do not provide any sensitive personal information in connection with this request, such as a driver’s license or other government-issued ID. In some cases, we may be required to contact the individual who is the subject of the request to verify his, her, or their own identity or confirm you have permission to submit this request. If you are an authorized agent seeking to make a request, submit this webform or contact us at 1.866.676.KEEN(5336).

 

Notice of Financial Incentives

We offer various financial incentives. For example, we may provide discounts, coupons, or other benefits to customers who join loyalty programs or sign up to receive our marketing emails or text messages. When you participate in a financial incentive, we collect personal information from you, such as identifiers (like your email address or phone number), commercial information (like your purchase preferences and interests or purchase history), and professional or employment-related information. You can opt into a financial incentive by following the sign-up or participation instructions provided. If you later decide to opt out of receiving any ongoing benefits, you can do so at any time by following the applicable unsubscribe instructions or contacting us at info@keenfootwear.com. The value of your personal information is reasonably related to the value of the offer or discount presented to you.

Shine the Light

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. KEEN qualifies for this alternative option. To opt out of having information about you shared with third parties for direct marketing purposes, please click here.

ADDITIONAL DISCLOSURES FOR INDIVIDUALS IN EUROPE

If you are located in the European Economic Area, the United Kingdom or Switzerland, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

When we process your personal data as described above, we do so in reliance on the following lawful bases:

 

  • To perform our responsibilities under our contract with you (e.g., processing payments for and providing the products and services you requested).
  • When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
  • To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).
  • When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time.

 

We store personal data associated with your account for as long as your account remains active. If you close your account, we may retain some information about you and your purchases where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements). We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.

If you have questions about our privacy practices, please email info@keenfootwear.com.

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:

For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en

For individuals in the UK: https://ico.org.uk/global/contact-us/

For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

ADDITIONAL DISCLOSURES FOR INDIVIDUALS IN CANADA

 

If you are a Canadian resident, this section applies to you.

 

Consent

 

By submitting personal information to KEEN or our service providers and agents, you consent to the collection use, disclosure, and transfer of your personal information in accordance with this Privacy Policy and as permitted or required by law. You may withdraw your consent at any time to the collection, use, disclosure, or transfer of your personal information time by emailing us at info@keenfootwear.com. If you withdraw your consent (or if you decide not to provide certain personal information), you acknowledge that KEEN may not be able to provide you, or continue to provide you, with certain products, services, or information that may be of value to you.

 

Canada’s Anti-Spam Law

 

We will only send you commercial electronic messages (“CEMs”) where we have your express or implied consent to do so. Your consent to receive CEMs is implied where we have an existing business relationship with you, or you have reached out to us and made an inquiry within a certain time frame. You may unsubscribe from receiving CEMs at any time by following the instructions in those communications or by sending us an email at info@keenfootwear.com.

 

 

This should link to Your Privacy Choices

 

This should link to Your Privacy Choices

 

This should link to Your Privacy Choices

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