Barbie
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IV. DISCLOSURES OF INFORMATION
In certain circumstances, we disclose (or permit others to directly collect) information about you. We disclose the categories of personal information described above in the Information We Collect ...
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How do I find my KEEN product tag number?
Your product tag number is located inside the shoe, printed near the size. It will be in the format of 2-3 letters followed by 4 or 6 numbers, whereas the seven-digit number to the left that starts...
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How secure is keenfootwear.com's website?
Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt the information you input.- We reveal only the last four digits of your credit card number when confirming you...
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Do you offer free shipping?
Yes, KEEN offers Free CA Post shipping on all orders over $125.00 CAD. Any order under $125.00 CAD will be subject to a $10.00 CAD shipping fee. Shipping Cut-off Orders placed before 9:00 am ...
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Can I cancel my online order from keenfootwear.com?
Once your order is placed, our warehouse goes to work right away to get it to you as quickly as possible. Unfortunately, because of this, there isn’t a delay that allows us time to cancel orders on...
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The item I want isn't available; can I place a backorder?
Our system isn’t able to accommodate backorders, but don’t lose hope! We’re always happy to check if/when a style is coming back in stock, so just contact us with the style number and your size. Al...
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Internal Accountability
KEEN maintains internal accountability procedures for employees and contractors regarding company standards on slavery and human trafficking. In the case of non-compliance, KEEN will examine the sp...
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V. YOUR PRIVACY RIGHTS AND CHOICES
Access, Correction, and Deletion Depending on where you reside, you may have the right to (1) request to know more about and access your personal information and receive your data in a portable for...
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What length shoelaces do I need?
To find the correct shoelace length, count the lace eyelets on just one side of your shoe. For example, if you have 12 eyelets total, you'll want to look for the 6 eyelet lace length. Eyelets ...
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What is KEEN doing to reduce its impact on the environment?
We take a “Consciously Created” approach to shoemaking. It's about being conscientious about every choice that goes into making our products – a mindset that’s at the heart of everything we do. Fro...