Can I cancel my order?

Once your order is placed, our warehouse goes to work right away to get it to you as quickly as possible. Unfortunately, because of this, there isn’t a delay that allows us time to cancel or change orders once they’re submitted.

However, we are happy to offer free return shipping. Once the order arrives, just set up a return and get a shipping label (see link below), and we'll take care of it for you.

https://returns.keenfootwear.ca/#/

If you still have questions, you can email us at [e-mail]